Frequently Asked Questions

Porcelain tile is fired at a high temperature, absorbs less than 0.5 percent water and is much more durable. Ceramic (wall) tiles are more porous and lighter and are generally used on walls.

Rectified tile has its edges precision-cut to size after firing. Joints can then be narrowed to 2 mm for a more seamless look.

At least R10 is recommended for a bathroom floor; R11 can be considered in wet areas of homes with children or older people. Avoid polished surfaces.

Yes. Porcelain tile conducts heat much better than parquet. You only need to follow the commissioning procedure for underfloor heating (gradual warm-up).

Different batches in ceramic production may vary slightly in shade (colour) and calibre (size). Choosing the same batch avoids shade differences in the space. Check the shade and calibre numbers on the box labels.

From the collection page you can choose up to five collections with 'Request a sample'. A5 samples are free and only shipping is charged. In our showrooms you can see samples directly.

Correctly installed products carry a 10-year surface and, for floor ranges, a 25-year wear warranty. For sanitaryware the ceramic body has a 10-year and accessories a 2-year warranty.

We do not currently sell directly online; you are referred to the nearest authorised store for price and stock. Sample and booking requests are taken online.

Frost-resistant, R11 slip-resistant and preferably 20 mm thick outdoor porcelain should be used. Choose the 'Outdoor' application area in the collection filter to see suitable ranges.